![]() ![]() The reason may be Samsung Kies or Samsung Smart Switch application installed on your device or Mac computer. If your Android device is a Samsung Galaxy S9/S9+/S7/S8/S5/S6/S4/Note 8 or Note 5, that you could not connect through Android File Transfer. Ensure ‘Android File Transfer’ app is open. ![]() To explore any wrong with PC first be sure that Mac OS X 10.5 or later is in use, and that Android 3.0 or later is being used. Restart your mobile before trying to establish the connection.(Note: Sometimes, the updates are visible on the notification bar as well.) Upload/update operating system of your Android device to latest version.Now hit on System Update/Software Update option from the list of options available. Then scroll the Settings menu down and tap on 'About Phone'. You can check for an updated version of the Android OS on your device by browsing to 'Settings'. To establish a connection between your mobile device and Mac computer, it becomes paramount to update the Android OS. As a result, the Mac PC could not connect to your device through Android File Transfer. It will enable the file transfer option on your device.Īt times, the older version of Android OS is not compatible with Android File Transfer software on your Mac. Here, you need to click on the 'File transfers' option. You can see a popup window and tap the USB connectivity option from the notification bar. You can fix this by allowing file transfer.Īfter connecting your Android phone to your Mac computer, unlock your phone. The file transfer settings might be preventing the connection between your Mac and Android device. In case Android File Transfer cannot connect to the device, even after replacing the faulty USB cable. Enable file transfer on your Android device On Android, turn-on ‘USB debugging’ and select MTP mode (for LG it can be PTP).Connect Android to another PC and check USB port on phone.If your USB cable is damaged or doesn't support the device or Mac, then replace it ASAP. It will deter the data transfer, no matter what software you use to facilitate the process. When the USB cable is at fault, you won't be able to connect the Mac and your Android device properly. Check your USB cableĪlways ensure that the original USB cable provided with your Android device or a genuine and compatible one is used to establish the connection. Now that you've known what's causing Android File Transfer not working issue, it's now time understand 8 proven tips for fixing this issue. Your Android device or Mac computer is not compatible with Android File Transfer.The file transfer feature is not enabled on your Android mobile/tablet.You have installed Samsung Kies or Samsung Smart Switch on your Mac.The system on Android phones may not be the most up-to-date version.The computer is not running the latest version of the software. ![]()
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